We had a garage door spring to break on a Friday afternoon. I called another company that I had used before and they said it would be Wednesday of next week for service. I then did the Web Search and found Precision Door and called them. They had a service person onsite that day before 6pm, replaced the broken spring and adjusted the door to close properly. I am very satisfied with the excellent response and service that Precision Door provided. I will use them again!!!
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.
Brian Printz showed up on time and was very polite and professional, He performed a complete door overhaul in less than an hour, during the door overhaul the rollers were replaced also, I will have to say II have never heard such a quiet door when lifting or closing. I am very happy. The price was a little more than expected but the way I look at it another spring will eventually brake and it will be covered under the lifetime warranty.
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
Mr. Lynch, We are sorry for your bad experience and we are in the process of making it right. Prior to this review, we had left two messages for you at your home to see how we can help. I left one as did our Office Manager, Mike. I believe that since this review, you have spoken to Mike and alleviated the problem. I am glad you have had everything resolved. Thank you for your time
Since 1989, Henderson Garage Doors has specialized in the sale, installation, service and repair of residential and commercial door systems throughout the Baytown area. A family-owned and operated company, we’re committed to offering the finest products and delivering best in class service. We’re proud of our reputation for prompt, professional, and reliable service and we’d like to welcome you to the Henderson Family!
I just recently purchased our home when one of the springs on the garage door broke. Vladimir was our service agent. He was very courteous, professional. I didn't know if there was ever preventative maintenance on the door but it needed more than springs. The repair only took 30 minutes and now it runs more efficiently and smoothly. Thank you Vladimir and Precision Door!!!!
Whatever problem you are having with your garage door or garage door opener, you can count on Aaron’s Garage Door Service to provide you with the best service in town. We are an honest company that has built the reputation of our quality service. We don’t deceive people by offering a free service call or discount coupons to get the job then jack up the prices at the end. You can always count on Aaron’s Garage Door Service when you have any type of garage door problem
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