The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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Installing a garage door opener with a battery backup unit is definitely an option that you should consider. This will give you peace of mind knowing that you will still be able to operate your garage door during a power outage. Garage door openers with battery backup units generally run $50-$100 more than garage door openers without this feature. This added feature is not necessary, but will ensure that your garage door opens when the power is out.
Similar to other products, there is always the possibility of requiring maintenance for your garage door opener. Any unusual movements or sounds should be addressed immediately and brought to the attention of a repairman. Eventually with time, the motor is likely to fail. Other parts, including the springs, chains, hinges 4, etc., can start to fail sooner. Replacing these parts when they start to fail will help to extend the lifespan of the product. Lubrication is a good practice to keep the chains, rollers, hinges 4, and pulleys from failing and creating expensive repair bills.
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