We worked with Matt to replace our garage door openers. He did an excellent job and worked in cold weather to finish the job. He answered all our questions throughout (before, during, and after) and explained the entire process, features, and additional accessories for the opener. Matt provided exceptional customer service, he was professional, and understanding of our needs. Matt and Anna helped us schedule the appointment at our earliest availability and offered a great deal. We received another offer which was couple hundred dollars lower but we went with Precision Door for their customer service and transparency into solution for us to meet our needs. I highly recommend Precision Door and will do business with them for our future needs.
If the door goes up but goes down only when you hold down the wall switch, check to see that the safety sensors are in alignment. The small light on each sensor should be lit up when nothing is between them. Door sensors do go bad, so if no light is showing at all, you may need to replace them. You can save yourself some time by using the existing wires. Also, direct sunlight shining on sensor eyes can make them misbehave.
Many garage door openers can be purchased with lighting features. The lighting features can be for security reasons or simply for light in the garage. The light is mounted right on the motor housing and will turn on when you use the opener. The light will stay on for approximately 15 to 30 seconds after the garage door is closed, but can also be turned on using a remote control or a wall-mounted switch. If your garage door opener does not come with lighting features, you can have them installed for roughly $50-$100. If you need to replace the light in the lighting fixture, a light bulb will cost $10-$15. You may need to hire an electrician for installation if the wiring is not in place. The cost to hire an electrician is $65-$85 per hour, and this process will only take an hour.
The manager is very thorough in providing all the options with detail so that i can make a sound decision. He recommended the option he believe is the best but never pressure me into signing up for that. Just one small negative - Time management. I was booked on a 12-2pm window because of my meeting but got a call at 10:50am that the rep is on the way. I have to rush out of the meeting and drive home.
Single panel doors can also be installed with (one piece track type hardware) that folds the door back with a single horizontal track on each side (which is mounted at the top of the wood frame) and a roller, (mounted to the top of the door on each side. A hinge on each side that attaches to the bottom of each side of garage door. Using track hardware, a car can be parked much closer to the door, as the whole door, when in the open position, rests completely inside of the garage door header. Track type hardware has much less arc when raising and lowering the garage door as opposed jamb type hardware.
If the remote works but the wall switch doesn’t, you may need to replace either the wall switch or the switch wires. To determine whether the switch or the wires are bad, first unscrew the switch from the wall and touch the two wires together (don’t worry, the wires are low voltage and won’t shock you). If the opener runs, you have a bad switch. If you have an older-model opener, a cheap doorbell button might work. If you have a newer opener that has a light and a locking option on the switch, buy the one designed for your model. A new one should cost you about $15.
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.