Absolute Overhead Door Service was founded by Vince Heuser when he saw the need for a new garage door company that performed at a much higher standard than most companies in the local area. He understood and saw that the need for HONEST, knowledgeable, dependable, and friendly technicians was apparent and Absolute Overhead Door Service was then founded in 2007. With our extraordinary growth because of our outstanding service, we cover the entire Central Kentucky area including Louisville, Elizabethtown, Bardstown, and Southern Indiana. We have warehouses strategically located so our technicians can be on your job within two hours on most days with no extra charges anywhere or anytime in normal hours. No other local company provides the convenient service hours that we do, 8am-6pm Monday-Saturday and Emergency Service after 6pm, Monday thru Friday, and on Sunday’s. We guarantee same day service on calls by 1pm and still get most service calls up to 4pm the same day.
We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous train-ing process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.
Given the complexity of a garage door and opener system, there are a variety of different areas something could go wrong. If your garage door shakes or is very loud during operation, the garage door closes all the way only to immediately open back up, the garage door opens slowly or closes too quickly, or the garage door opener and remote aren't working at all, you should seek help from a professional garage door repair specialist.
The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
I had an unusual problem with my door opener that totally stumped 2 previous companies. They would sell me parts that did not fix the problem. Then I tried A1 Door Garage Service. A1 was also initially stumped, but kept exploring solutions. Even refunding my cost of parts I bought that did not resolve the issue. How's THAT for great service. After about 5 visits from A1 the problem is fixed. I am very pleased. JD from A1 stuck with it and did not give up until I was satisfied with the repair, and adjusted my final bill to reflect a refund of parts I purchased that did not fix the problem.
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