I just recently purchased our home when one of the springs on the garage door broke. Vladimir was our service agent. He was very courteous, professional. I didn't know if there was ever preventative maintenance on the door but it needed more than springs. The repair only took 30 minutes and now it runs more efficiently and smoothly. Thank you Vladimir and Precision Door!!!!
With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.
I was very impressed by the high level of knowledge and how thorough options were presented. I was provided with a quote for a complete set of doors and accessories, a replacement of existing doors. I can honestly say compared to others James (Precision) has my utmost confidence. I am going to have Jim return so we can go over the quote and I want my wife to choose the window patterns. Very impressed.
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
Install the vertical roller tracks first by wrapping the curved lip around the rollers. The top of these tracks should be approximately 8 in. below the top of the top section. Wait to install the upper tracks until this step is complete. Check the level of the top section to make sure the tops of the vertical roller tracks are level with each other. The bottom of the roller tracks should be at least 1/8 in. off the concrete floor. After leveling and mounting these tracks, install the upper roller (horizontal) tracks.
Precision has always gone out of their way to make our garage door work properly. We did have some issues with our warranty, but precision did work hard with us to come to a fair compromise. Our technician, Justin, was fair and honest and and did a good job for us. We appreciate the time he took to make things right! We always recommend Precision to our friends and family and will continue to do so. Thank you, Precision Doors!
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